Technical Writer- Lead 2017-12-31T00:27:27+00:00

Technical Writer- Lead


Ada, MI
Posted September 30
If you are interested in this opportunity, please email your resume to colleenf@thesmartdept.com.

The smartdept. inc. is in search of a contract Techincal Writer- Lead for a 6-9 month project with a global client in Ada, MI who is in need of a strategic writer with proficiency in creating full corporate internal communication plans and interacting with various corporate stakeholders.




What you will do:


  • Assist in building a communications plan for a new training program that will begin at the end of the year. This training will be for a core group to begin, and then rolled out to the rest of the organization.


  • Work with the project owners to determine the course of communications and create a full communications plan that includes change management (there is a team for this) that would inform employees and encourage the desired behavior.


  • Determine the best tactics based on our communication channels and create the narrative, memos or toolkits that would be required. Examples: Operating Model, Digital Transformation, Agile training, Web Replacement.


  • There may be some ad hoc communications such as memos from the President on employee events or holiday greetings.



Ideal candidates will have:

  • Worked on communicating an IT project, having engaged with the core IT, change management, communications and training teams.


  • Engaged with various function leaders to understand the impacts to their employees and the requirements.


  • Developed advisories and toolkits that detail what the respective employee can expect during a transition.
  • Familiarity with agile training or the agile work process is of high importance.


  • Competency in Microsoft Office (Word, Excel, PPT)


  • Experience working at a high level in a corporate structure and on a formal communications team in a specialist or management role.


  • Experience working on strategic communications (knowledgeable of the nomenclature) and with both executives and process teams (PMO and Change Management).


  • Experience working on IT related strategic communications is a plus.


If you are interested in this opportunity, please email your resume to colleenf@thesmartdept.com.