User Experience Designer / Information Architect

Chicago, IL
Posted November 19
If you are interested in this opportunity, please email your resume to jaime@thesmartdept.com.

The smartdept. is looking for a User Experience Designer / Information Architect to work for a global retail brand located in Chicago, IL. This is a year long opportunity. In this position, you will be responsible for developing web, mobile and cross channel user experience designs through individual contribution and participation in teams. You will also be involved with UX design for the browse, search, cart and checkout sections of the client’s website.

Activities and Deliverables include heuristic reviews, site maps, user flows, wireframes, interactive prototypes, design specifications, experience design briefs, etc. You will also have the opportunity to work with the UX group leadership, and on teams with delivery and program/project managers, internal business stakeholders, creative teams and developers.

Job Responsibilities 

  • Defines user requirements in response to business goals working with product management and technology partners.
  • Actively participates in a cross-functional agile teams; representing User Experience alongside research, visual design, copywriting, product management, development and QA. Shares delivery accountability with agile teams.
  • Creates prototypes, process flows, wireframes, and design specifications.
  • Works with Business Analysts in the development of use cases required to document business rules and expected online customer behaviors.
  • Participates in and analyzes user research and usability test results. Seeks out consumer data and web analytics when developing experience solutions.
  • Participates in project reviews; collaborates with the User Experience group in the development of, promotion of, and compliance to, experience design standards.

Wire framing / prototyping / solutioning approximately 75% of the work.  Collaboration with product team and other stakeholders approximately 25%.  Collaboration with Mobile App UX team to align .com and in-app experiences is also part of this role. This role is critical in the requirements definition, analysis and solution design of both customer and employee-facing digital solutions across desktop browsers, mobile devices and in-store digital interactions.

Basic Qualifications & Interests 

  • Bachelor¹s degree and at least 1 year of experience in eCommerce or other customer-facing digital experiences
  • Experience interacting with creative teams, business owners and/or technical teams
  • Experience participating in, and defining, user experience processes and best practices
  • Experience with page design / wireframing programs, such as Axure and Adobe Creative Suite

Preferred Qualifications & Interests 

  • Degree in Interactive Design, Human-Computer Interaction, or similar
  • Working knowledge of Omniture / Adobe Analytics, or other web analytics program
  • Experience with creative of interactive prototypes, e.g., Axure
  • Interactive agency or consulting experience
  • Experience in transactional ecommerce is required, and experience with ATG is preferred

** If you’re interested, your portfolio must include click through interactive prototypes, otherwise your application will not be considered.

If you are interested in this opportunity, please email your resume to jaime@thesmartdept.com.