WE’RE A CREATIVE, INTERACTIVE & MARKETING TALENT RESOURCE

smartdept. inc. gets smart(er)

We’ve made some changes at smartdept. inc., and we’re so happy about them, we want to shout from the rooftops. Or at least here in this blog post.

We’re so pleased with these tweaks, we’ve taken to calling ourselves the smart(er)dept. inc. And when we’re that proud of something, we figure it’s wise to let people know what we’re up to. So, after emailing our key contacts the following news, we lifted the juiciest bits and plunked them into this blog post. (Bonus: referring people to this post may help keep our smarties from getting hoarse when talking with candidates or clients.)

Here are a handful of changes we think you should know about!

Improved Candidate Benefits – We’ve changed our Blue Cross and Blue Shield healthcare enrollment waiting period to 90 days, down from 12 months. I think it goes without saying when it comes to healthcare, offering it sooner is smart(er). We also offer 401(k) through Merill Lynch, but we’ve been doing that for a while now.

Organizational Changes – We’ve added both speed and power to the lineup! April Levins has joined our team as Accounting and Operations Manager. She is diligently working to improve many of our internal processes. Mindy Marvin has also joined our team as National Director of Sales and Strategy. Mindy is working alongside us to help grow our national presence and create strategies to support our growth.

Electronic Timecard and Approval System – Okay, so it’s not that revolutionary. But, technically, it does make us smart(er).

Recruiting Philosophy – We’ve changed our recruiting philosophy, too. I KNOW! Under this updated model we offer the same boutique approach to service locally, while adding the ability to source and recruit nationwide. (Yup, we’re fancy.)

smartdept. inc. Strategy – If explained in detail, this would most likely draw a close comparison to the effects of tryptophan on Thanksgiving Day. Just trust me, it’s smart(er).

If you’d like to find out more about how we’ve gotten smart(er), feel free to drop us a line at getsmart@thesmartdept.com. I’m confident that the minutes we spend together will be a wise investment of your time (see how I didn’t use the term smart(er) there).

smartdept. inc. is indeed Good for Grand Rapids, Business as a Force for Good

What does it feel like to be deemed “Good for Grand Rapids” you ask? It’s that moment when Grandma walks in the door with her famous blueberry pie, and she baked it just for you (it feels awesome)! When we got involved with Local First and Good for Grand Rapids, we had no idea the knowledge that the organization would be able to share with us, and the impact it would have.

The process of being recognized as a Good for Grand Rapids business was completed in two steps. We first met with Dana of Local First to learn more about the initiatives the team was working on, and how we could get involved. The second step was a bit more intricate. We completed a thorough assessment that asked for our deepest and darkest secrets i.e. environmental impact, employee satisfaction numbers, community involvement, and most importantly our dedication to our local community.

The Good for Grand Rapids initiative celebrates companies using business as a force for good. These companies have a demonstrated commitment to positive environmental and social change. They create high-quality jobs, stronger communities and a healthier Great Lakes region. To be accepted into this group of celebrated businesses after taking the assessment was certainly an honor.

Once accepted, Local First supplies you with an incredible visual tool to show you where you’re located on the scale of environmental impact, social impact, employee satisfaction, and more. The team offers multiple networking and workshop opportunities to learn and improve. Because it’s never good to stay stagnant, even when you’re GOOD – you should be working to be GREAT, right!?

On February 8th, we attended the Lakeshore Annual Meeting and Local Motion Awards, where we were recognized as one of the Top 8 Finalists in the running for the Good for Grand Rapids Awards.

We are honored to be involved with Local First and Good for Grand Rapids, and look forward to continuing our efforts of positively impacting our GR community! Good for Grand Rapids is open to all Grand Rapids local businesses and we definitely recommend getting involved, and hey, maybe we will see you at the next workshop! Information on Local First can be found at www.localfirst.com.

From the desk of Hannah Staal, smartdept. inc. Grand Rapids Branch Manager

Start Off Your 2018 Job Search in Style With These Classic Blogs from smartdept. inc.

If your 2018 New Year’s Resolutions include a new job in the Creative and Digital world, the creative consultants at smartdept. inc. are here to help! We’ve ventured into the archives to pull some of our favorite tips to get your search started out right. As always, we’d love to be a part of your journey to a new career (and even included a blog for that too!), so get in touch with a real-life smartie today!

Give your resume an overhaul: Read more >

Spruce up your LinkedIn profile: Read more >

Upgrade your portfolio: Read more >

What NOT to do on an interview: Read more >

What to expect from working with smartie: Read more >

 

Find a job in Chicago >
Find a job in Grand Rapids >
Find a job in Seattle >

What recruiters want you to know

Do you ever feel like applying for full-time jobs is a full-time job in itself? You know the drill – shotgun your resume out to 50-100 online postings. Maybe you even read some of the descriptions. If lightning strikes, you’ll snag 2-3 HR phone interviews. With any luck, you may even hear back from one of them within a month, but maybe not, and that’s what you’re used to.

Wouldn’t it be amazing if you had someone in your corner who really took the time to get to know you? Who brought relevant jobs to your attention and made sure that your resume was on the right hiring manager’s desk at the right time?

That’s where we come in!

The creative consultants at smartdept recruit exclusively on creative roles in Chicago, Seattle and Grand Rapids. Meeting with the right recruiter can be one of the most rewarding and beneficial relationships you make in your career.

How can you make the most of the relationship?

  • Come prepared with your resume and portfolio, and be open to suggestions. Our recruiters have seen it all. They are experts in the creative space – and they know what their clients are looking for. If they have a suggestion on how to better your digital portfolio or resume, take it! If the smartie you meet with, doesn’t have much feedback on your resume, ask for it!
  • Be transparent and honest, always. We promise to be sincere and match you with not just any role, but the right role. In return, if you have other irons in the fire, if contracts aren’t what you’re comfortable with, we need to know! We build relationships with people and it’s our expertise. It is vital that we keep both our clients and our candidates on the same page.
  • Explain when you’re feeling unsure. There are a lot of murky waters to navigate here, and we’re here to help. Are you looking at multiple offers? Great! Talking out all of the options with your recruiters is the best way to weigh the pros and cons of each opportunity.

What can you expect when you meet with a smartie?

  • We will never force a job onto a candidate.
  • Honest and valuable insight into job opportunities – if we have something that sounds great to you, but we know from our relationship that it isn’t the best fit whether that means the culture, growth trajectory, or work style isn’t aligning – we are going to be honest with you.
  • Consistent communication and a smooth timeline (most of the time) – unlike those online applications you’re applying to day after day, we are going to keep you up to speed. If you’ve been disqualified from the role, we don’t leave you hanging. And if we are waiting on our client to review your application, you will know. We do our best to keep the process as seamless and hassle-free as possible.

So what do our services cost you, the job seeker? Nothing.

It will require your time, your engagement and a little bit of trust. smartdept. inc. is a free resource to our job seeking candidates. Now what are you waiting for – get in touch with a real-life smartie today!

Find a job in Chicago >
Find a job in Grand Rapids >
Find a job in Seattle >

 

from the desk of Hannah Staal, Creative Consultant in Grand Rapids

Grand Rapids celebrates first anniversary!

I’m very happy to announce the one year anniversary of our Grand Rapids office. We opened up on April 11th of 2016 to better support a large client in the area. Over the past 12 months we’ve had the pleasure of developing so many new relationships with clients, talent and various organizations. Hannah Staal, who is also celebrating her first anniversary with smartdept. inc., has done a tremendous job building our talent pool at the local level and building our brand in the Grand Rapids community. We are very proud to be the only niche creative, interactive and marketing staffing company in Grand Rapids and look forward to continued growth and success in the years ahead. If you work for a company that hires talent in Michigan or are seeking new opportunities, then please don’t hesitate to reach out! 

From the desk of Matt Crook, smartdept. inc. President

Happy Anniversary to…Us!

This month, smartdept. inc. is celebrating our 15th anniversary! It’s hard to believe it’s been 15 years since we began our lives as smarties back in Seattle, with just me and Michelle. Boy, have we have come a long way! We’ve laughed, we’ve cried, and in between we’ve managed to accomplish a number of positive things that relate to staffing – like matching more than 3000 creative professionals with more than 500 of our clients! And, while not quite related to staffing, we witnessed the Cubs win a World Series.

We would not be here today (still going) without YOU, our amazing clients and creatives. You are (all) the reason we keep those creative wheels turning. So, as I wipe a tear from my eye, thank you for the past 15 years and cheers to 15 more! High fives all around (or a fist bump if you prefer)!

For fun, we decided to look back and pick our top 15 highlights from the past 15 years. And yes, there will absolutely be a Cubs World Series win in there! Enjoy!

from the desk of Eric Pairitz, smartdept. inc. Principal

smartdept. Chicago and smartdept. Grand Rapids Team Up for a Volunteer Opportunity

Back in September, Leah Bye, a Chicago smartie, and Hannah Morgan, a Grand Rapids smartie, teamed up and utilized their talents to help out the Grand Rapids community during Weekend Blitz.

Weekend Blitz, an event that unites local professionals and organizations with big hearts and a fierce need to collaborate for the good of the GR community! This is a weekend long design challenge, conceived and coordinated by AIGA and Design for Good Western Michigan*. Teams of 8-10 professionals volunteer from a wide variety of industries (design, tech, marketing, etc) are paired with ten local organizations in need of their skills and talents. A team lead works with a mentor to define the organization’s greatest need and then strategically assigns tasks to teammates. From there, the teams closely collaborate with each other and a representative from their organization throughout the weekend. Weekend Blitz reimagines the essence of design and playful thinking through the lens of an accelerated timeframe.

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* “Design for Good is a platform to build and sustain the implementation of design thinking for social change. This platform creates opportunities for designers to build their practice, their network, and their visibility. Design for Good recognizes the wide range of designers’ work and leadership in social change which benefits the world, our country and our communities.” Learn more >

 

Grand Rapids – On the Road to Success

Opening an office in a new market has been adventure. Now five months into the process with a few freelance roles under my belt and a couple direct hires – I would love to share the methods I have been utilizing to become a successful recruiter, and grow our brand in this new market!

1. Networking – it is all about networking, people! Grand Rapids is very unique in the way that it is all about “who you know”, well I want to know EVERYONE!

  • Meet EVERYONE – It is crucial to build relationships and truly put yourself out there. Networking has been a huge chunk of how I have met clients and candidates alike. There are tons of different ways to network – virtually on social media, monthly or weekly meet-up groups, formal and more casual happy-hour events, alumni events, and events created specifically for creatives. I have attended them all – even a web development group where I felt completely foreign when they were talking “shop”, but found some awesome talent that has spread the word about us!

2. Utilize ALL relationships for growth – it doesn’t matter if I knew this person five years ago from college or met them six weeks ago in the coffee shop, I have noticed that it is an absolute must to connect with everyone I can (and I’m not shy about it either)! This community is so eager to help others. They love spreading the word about openings to their friends, colleagues, and students! I have had a blast meeting new people and appreciate all their support as we continue to grow.

3. Consistent Customer Service

  • Quick response time – One of the most successful practices I utilize is quick and consistent response times to both clients and candidates. The appreciative feedback I receive from them reminds me how important it is each time. Even if I respond letting them know I will reply later, they feel much more comfortable.
  • Willingness to go above and beyond – With the partnerships I have made so far – no questions asked, I go above and beyond to make any connection, answer any question, and support them through the interview or hiring process. With the candidates, I do my best to support them by assisting with resume edits or supplying them with ways they could build upon a certain skillset. I also invite my candidates to attend networking events with me, and they love it!
  • Strong and friendly communication – Communication is key in this market! Our clients like to move at their own pace; some really fast and others like turtles. I connect with the candidates often to keep them engaged and their spirits up reassuring them that the position is still moving forward or has taken a pause. Throughout the process, I found that most of my candidates are AWESOME! So, I prefer to check in with them to see how they are doing, or if they have done anything exciting lately, too! Consistent client check-ins have proven to be successful as I have snagged a few recent freelance roles from simply saying ‘hi there! Hope you’re doing well…’.  KEEP EVERYONE ON THE SAME PAGE.

4. Source, Interview, Source, Source, Interview! This day to day here for a consultant may look a bit different because I spend A LOT of time sourcing, and A LOT of time interviewing.

  • My goal has been to interview 10 or more candidates a week. I enjoy meeting the candidates in person because they are able to put a face to a name, feel us out, and I instantly have an idea of where I could see them being placed in the future.
  • I really enjoy sourcing, and playing with the multiple ways you can find talent! Of course LinkedIn Recruiter is my best friend, but I find a lot of great talent through my networking group websites! Grand Rapids can feel quite small at times, and it can be a challenge to find multiple candidates for a specific niche, so I pull from other markets like Kalamazoo or Detroit. Adding those areas into my search and sourcing process actually landed me an amazing candidate that made the physical move for a full-time position in Grand Rapids!!

Overall, these past five months have been fantastic! Things are really starting to get moving on the client front with the help of our new business development consultant, Colin. If we continue to provide top of the line customer service and present top talent, we will definitely reach our goals, and perhaps surpass them!

– from the desk of smartdept. inc. Creative Consultant, Hannah Morgan

 

 

Hannah Morgan – Getting around in Grand Rapids

Hannah Morgan, our newest creative consultant in our Grand Rapids office, is a Grand Rapids, MI native and a proud Grand Valley State alumna. She is excited to be connecting her creative community with top clients in the area. 

Hannah familiarized herself with AMA (American Marketing Association of West Michigan) through one of her creative candidates. Most recently, she was given the opportunity to create the AMA blog post highlighting  the last meeting of the year. The topic covered this time around was “How the Digital Age has Changed the Marketing and PR Game”.

We are thrilled to share this with creatives alike! 

from the desk of smartdept. inc. Principal, Eric Pairitz

Grand Rapids, Michigan is about to…

GET SMART!

You can call it River City, Furniture City or Beer City (because it’s known by all three). And now, you can call it the newest home of smartdept. inc. That’s right! Just like LeBron took his talents to Miami (and then back to Cleveland), we are taking our creative, interactive and marketing recruiting talents to Grand Rapids, Michigan.

Effective April 15, 2016 the second largest city in the great state of Michigan, located 30 miles away from a lil’ lake with the same name (that’s Lake Michigan), will be the next location of smartdept. inc. Grand Rapids is a diverse city known for healthcare, consumer goods and the arts. It’s growing and people dig it (we have this in common).

If you know anyone in Grand Rapids who would find our service useful, tell them we just arrived and we need some help unpacking.