Sr. Business Systems Analyst

smartdept.inc. is searching for an Sr. Business Systems Analyst for a client based in Grand Rapids, MI. The ideal candidate will come with 5-7 years of experience in formulating and defining systems scopes and objectives, preferably within a corporate or healthcare setting. This is a fully remote, full-time, 6-month contract opportunity with a strong possibility of extension or conversion. The pay for this position is expected to be $55-67/hour. 

What You’ll Do: 

• Utilize research and analysis, along with an understanding of relevant business or clinical systems and industry requirements, to define medium-to large sized systems scopes and objectives, for developing new, or improving existing, information systems.
  
• Perform business analysis, working with users to define their needs and then documenting those requirements.
  
• Collaborate with others to troubleshoot issues with existing systems.
  
• Remain current with business or clinical requirements and needs, based upon future industry trends and changes, and understand the implications for existing technology.
  
• Provide technical project management, often leading work on new implementations and upgrades of related systems, and handling multiple projects simultaneously.
• Document and drive best practices throughout the system.
• Provide mentorship to less senior team members, and be accountable as a role model for customer service excellence.
  
• Formulate user stories and acceptance criteria
  
• Participate in all Agile Ceremonies and lead the backlog grooming session.

What You’ll Need: 

• Required Bachelor's Degree or equivalent
  
• Preferred Master's Degree or equivalent
• 5 years of relevant experience in the field Required
  
• 7 years of relevant experience including experience formulating and defining systems scopes and objectives preferred
• Experience in systems development lifecycle including, requirements gathering and design preferred
  
• Participant in multiple phases of an integrated system implementation preferred
  
• Background in health care, sciences or information systems preferred
  
• Knowledge of Salesforce concepts
  
• Demonstrated experience working in medium to large scale Salesforce implementations (Service, Sales and Marketing)
• Salesforce Admin Certification preferred
• Agile and SAFe experience preferred

Unfortunately candidates from the following states are unable to be considered for remote work at this time:

• California
• Connecticut
• Massachusetts
• Oregon
• New Jersey
• New York
• Washington