Digital Design Strategist

Chicago, IL
Lincolnshire, IL
Contract - Hybrid / Full time
smartdept. inc. is searching for a Digital Design Strategist for a credit card and banking institution client of ours located in Riverwoods, IL. This is a full-time, hybrid contract opportunity in Riverwoods IL, that will require coming into the office 3 times per week. Candidates may commute to the Chicago office once a week if desired but will be required to commute to the Riverwoods office for the other 2 days in the office per week. The contract duration is 6 months with the potential for extension. Pay for this position is expected to be $30-$50/hr. 

 

The Digital Design Strategist will support the digital customer experience team through the following responsibilities related to the client's design roadmap: 

What You'll Do: 

  • Partner with stakeholders to refine business requirements and strategize design on digital properties
  • Manage project meetings and intake for design requests
  • Manage design assets/deliverables provided by creative partners to ensure business and technical partners have the appropriate material
  • Lead UX research and user testing to support digital design decisions
  • Oversee and provide expertise in design reviews to ensure cohesive user experiences throughout the customer journey
  • Responsible for monitoring and leading maintenance activities to improve the customer experience
  • Identify areas of opportunity for platform consistency as well as customer journeys for the digital properties
  • Evaluate potential risks to efficiently prioritize digital enhancements for customer experiences
  • Lead retros with business partners as well as technical and creative partners to reflect and monitor success on project initiatives
 
What You'll Need: 
  • Bachelor’s degree with a minimum of 3 years of experience working within digital design in a corporate setting or an agency
  • Experience working with design systems, component libraries, style guides, and guidelines
  • Experience with Adobe Creative Suite, Figma, Sketch, and Zeplin
  • Expertise in Microsoft Office suite 
  • Excellent communication and problem-solving skills. 
  • Ability to collaborate with creatives as well as technical (IT) teams for digital properties
  • Effectively track and manage multiple projects and competing priorities at once
  • Understanding of back-end development and coding: HTML and CSS (preferred)

We will send an email to confirm receipt within one hour of receiving your application. If you don’t hear from us soon, please check your spam filters for an email from applications@thesmartdept.com.
Digital Design Strategist (DFS-REQ-45848)
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