How to Stop the Rambling, Multitasking and Zoning Out
The conference call is one of the most familiar rituals of office life—and one of the most hated.
Abuses are rife. People on the line interrupt others, zone out or multitask, forgetting to hit “mute” while talking to kids or slurping drinks.
Sales executive Erica Pearce has seen teleconferences interrupted by home FedEx deliveries, crying children and the sound of a co-worker vacuuming his house. “Nobody could hear,” she says of the cleaning. As leader of the meeting, she said into the phone, “If you’re vacuuming, I appreciate that, and you’re welcome to come to my house afterward. But you need to be on mute.”
Read the rest on wsj.com!