eCommerce Marketing Ops Support

Cleveland, Ohio
Direct Hire - Hybrid / Full time

smartdept. is searching for an eCommerce Marketing Operations Support professional for a medical services client located in Bedford, OH (Cleveland area). The ideal candidate will come with ~2+ years of experience. This is a full-time, hybrid, direct hire opportunity, requiring 3 days per week onsite, with the remainder remote. Compensation for this position is expected to be $22–$25/hour, depending on experience level and fit.

This role supports both the eCommerce and Marketing Operations functions within a growing, family-owned medical services organization. The position is designed to bridge day-to-day execution across teams while supporting evolving processes, collaboration, and communication.

What You’ll Do:

  • Support eCommerce initiatives, accounting for approximately 60% of the role

  • Support Marketing Operations initiatives, accounting for approximately 40% of the role

  • Work cross-functionally with marketing and e-commerce team members in a matrix organization

  • Participate proactively in team workflows with visibility across functions

  • Communicate clearly and collaborate with multiple stakeholders

  • Contribute ideas, ask questions, and support process development in a growing department

What You’ll Need:

Education/Experience:

  • Approximately 2+ years of relevant experience

  • Open to early-career candidates with the right mindset

  • Customer service experience is a plus

Nice-to-Have Skills:

  • Strong communication skills

  • Comfort working in a collaborative, transparent management environment

  • Ability to adapt and support evolving processes

  • Willingness to work without heavy guardrails

  • Comfort contributing ideas and working cross-functionally

eCommerce Marketing Ops Support
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