Operations Specialist

smartdept. is searching for an Operations Specialist for a healthcare client located in Grand Rapids, Michigan. The ideal candidate will come with 3+ years of experience. This is a full-time, hybrid (1x/week onsite), 3-month contract opportunity. Compensation for this position is expected to be $25/hour - $28/hour depending on experience level and fit. 

The Operations Specialist will work in partnership with leadership and various operational teams to develop, implement, and support programs and projects that ensure operational efficiency, enhanced safety, increased productivity, reduced cost, and continuous improvement. 

What You’ll Do: 

• Provide operational support for new and existing programs and projects.
• Ensure required documentation, reporting, data collection and database utilization are performed in an accurate and timely manner.
• Prepare progress reports, study results and other reports as required.
• Collect and analyze process, productivity, value and quality-related data to initiate, develop, and recommend operational practices and procedures that focus on operational efficiency, enhanced safety, increased productivity, and reduced cost.
• Engage in process and quality improvement initiatives. Responsible for implementing recommendations to improve operational efficiency, new services for area of responsibility and creating documentation of new established workflows.
• Serve as the operational lead to provide structure, project management and direction for new and existing workflow transformation and other operational initiatives.
• Collaborate with leadership to develop action and project plans focused on operations and running the business.
• Assist with the coordination of compliance activities to ensure services are provided by State and Federal regulations, organizational policies and procedures, medical staff bylaws and accreditation/compliance requirements.
• May serve as interim leadership

What You’ll Need: 

• Bachelor's Degree or equivalent business, healthcare administration or related field (required)
• 3 years of relevant experience proven leadership
• Experience in healthcare and working within a large organization