It’s one thing to try to avoid getting emotional about business matters; it’s another to switch off your emotions entirely. We’re all human, and I’m convinced that being emotional is a gift to us from God. I can shout this out loud with full confidence: each one of us gets emotional sometimes and begins to perceive the world primarily with emotion.

Criticism—and rejection especially—can get even the toughest of individuals to react in unexpected ways. Even if someone can control their reaction, their psyche will likely run with it uncontrollably.

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