Reading through recent emails, I was struck by the number of questions from readers about how entrepreneurs can better manage their own time as they manage their complex businesses.

As a successful business matures and expands, bureaucracy usually starts to take hold and members of the senior management team find themselves overwhelmed by the sheer number of meetings and volume of correspondence. At this stage, an entrepreneur faces the challenge of how to effectively manage this new structure — a transition that has been the undoing of many enterprises.

First, let’s look at how to manage your own time. I receive 300 to 400 messages a day, so time management is an issue for me. I’m aware some senior executives simply delete all emails from people they don’t know personally, arguing that most of the messages just create distraction. To them, it is not worth the effort of weeding through the emails to find those that contain useful information. But I find this approach impolite and bad for business.

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