I’ve noticed recently that the Millennial generation’s trend of phone avoidance is quickly spreading to people of all ages. It started with smartphones. Texting replaced leaving voicemails and whole conversations now take place with our thumbs. Calling someone has now become low on the communication priority list and even frequently disparaged.
Certainly written communication has its advantages.
• You can get your message out whether or not the other person is available.
• You can respond without concern for time zones or sleep patterns.
• You don’t have to waste time with unwanted chatty gossip.
But the phone has benefits that text and e-mail will never overcome. It’s still an important tool for business etiquette and should be considered equally in today’s communication environment. Here are 10 scenarios where a phone call does the job best.
Check out the rest on inc.com!