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What are the best (and worst) questions to ask during an interview?

An important part of preparing for an interview is thinking through (and writing down) questions for your interviewers. While there is such a thing as asking too many questions, coming in with a short list of smart questions will go a long way to both understand the role and impress the hiring manager. It’s always best to focus on the role, the team and company – not the vacation package.

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  • What are the biggest professional challenges that the person in this role is likely to encounter?
  • What are your long term goals for this role and department?
  • How is the team structured?
  • How closely will I work with a supervisor or mentor?
  • What types of employee tend to succeed here? OR – What qualities are most important for success in this role?
  • Are there opportunities to take on new projects and challenges that may fall out of the actual job responsibilities? 
  • Is there any experience you’re looking for that I haven’t yet spoken to?
  • What are the next steps/best way to follow up after our meeting?

Avoid asking:

  • How long will it take for a promotion? (You seem like you’re only interested in climbing the ladder, not focused on being successful in the current opportunity)
  • How long until I can take vacation? (Wait until offer stage or a conversation with HR to ask about benefits, PTO, etc.)
  • How soon can I apply for another job here? (Don’t jump ship so quickly! Stay focused on the one position.)
  • How much PTO do I get? (You shouldn’t be planning your vacation before you even get the job.)
  • Flexible Schedule or special privileges (Save these for when you actually have an offer.)
  • Anything generic – So…. What do you like about working in X industry? (Really, how is this helping you evaluate the job?) 

Start Off Your 2018 Job Search in Style With These Classic Blogs from smartdept. inc.

If your 2018 New Year’s Resolutions include a new job in the Creative and Digital world, the creative consultants at smartdept. inc. are here to help! We’ve ventured into the archives to pull some of our favorite tips to get your search started out right. As always, we’d love to be a part of your journey to a new career (and even included a blog for that too!), so get in touch with a real-life smartie today!

Give your resume an overhaul: Read more >

Spruce up your LinkedIn profile: Read more >

Upgrade your portfolio: Read more >

What NOT to do on an interview: Read more >

What to expect from working with smartie: Read more >

 

Find a job in Chicago >
Find a job in Grand Rapids >
Find a job in Seattle >

So you want a fresh resume…. where to start?

In the 10 years I’ve been in staffing, I’ve looked at 3 million resumes (give or take a few 100,000). I’m excited to share some expert advice on making your resume excellent.

First at foremost, tailor your resume to align with the job you want, while keeping in mind that formatting, organization, and readability are important as well. Take a long look at the job description for the role you have in mind. What key words and ideas jump out at you? What have you accomplished in your career that makes you an awesome fit for the position? Do you have the software/technical skills reflected in your resume that are required? Your resume should reflect all of these things.

The closer your resume matches up with the job description, the more compelling it will be for a Recruiter or Hiring Manager to follow up with you. It may be easy to assume that having a certain job title means you have a specific kind of experience, but you need to spell things out for someone like a recruiter who might have many candidates in front of them with the same job title. If you are applying for a role that requires certain experiences, and you have that experience – add a specific section with examples of those.

LENGTH: Stick to a one-page resume if you have less than five years of experience, and expand into two pages if you’re more seasoned.

FORMATTING:

  • Stick with standard fonts like Arial, Garamond, Times New Roman or Calibri. They’re easy on the eyes
  • Choose size 11 or 12 font – making the font smaller to fit everything on one page is not ideal – it needs to be legible
  • Avoid script fonts. Use italics, bolding and caps sparingly
  • “Creative” formatting like using heavy graphics or running text diagonally across the page is never a good idea – sometimes your resume only gets a quick glance, make it count!

STRUCTURE:

  • Header: Your name, email address, phone number, city, state and zip code should be clearly listed at the top of the page. No need to share your street address.
  • Summary: A well-written Summary sets the stage for the rest of your resume. Five to seven sentences are ideal. Speak to your years of experience, area of specialization, and industries in which you’ve worked.  Do you have an advanced degree? Do you have staff management experience? Are you a strong project manager? Have you worked for a big name company or client? What are your technical or software skills?  Look at that job description again – and format each summary to each specific role you are applying for. What can you call attention to on a high-level to matches the things that the description calls for?
  • Tools/Skills: After your summary, make a quick list of the programs and skills in your toolkit – leading with those called for in the job description. Whether you’re a marketing analyst well-versed in Adobe Analytics and SQL or a designer skilled at using Adobe Creative Cloud, call attention to your familiarity with the required and nice-to-have tools.
  • Professional Experience:
    – List your experience chronologically, with your most recent job listed first.
    – If you have been working for an agency or freelancing, include the names/industries of your top clients. Unless your company is a house-hold name, include a one line description about your company. Are they national or global? This helps put your experience into context.
    – Lead with your company, title, start and end dates including months, not just the year.
    – When describing your role, think about the job description again. Lead with information that ties back to the job you’re applying to. More than just a list of tasks, speak to your measurable accomplishments. How have you impacted the bottom line?
    – Format these points in a bulleted list, rather than a big block of text.

EDUCATION: If you are early in your career (less than three years out of school), consider floating your Education as the first item on your resume. If not, the Education section should be toward the end. Include the name of your school, the degree earned, and your graduation date.

THINGS TO LEAVE OFF:

  • “References available upon request.” This is assumed.
  • Personal interests can be appealing to potential hiring managers, but avoid anything that is polarizing such as religious affiliations.

For feedback on your resume and a hand with your job search, get in touch with a real-life smartie today!

Find a job in Chicago >
Find a job in Grand Rapids >
Find a job in Seattle >

 

from the desk of Amy Porter, Sr. Creative Consultant in Chicago

What recruiters want you to know

Do you ever feel like applying for full-time jobs is a full-time job in itself? You know the drill – shotgun your resume out to 50-100 online postings. Maybe you even read some of the descriptions. If lightning strikes, you’ll snag 2-3 HR phone interviews. With any luck, you may even hear back from one of them within a month, but maybe not, and that’s what you’re used to.

Wouldn’t it be amazing if you had someone in your corner who really took the time to get to know you? Who brought relevant jobs to your attention and made sure that your resume was on the right hiring manager’s desk at the right time?

That’s where we come in!

The creative consultants at smartdept recruit exclusively on creative roles in Chicago, Seattle and Grand Rapids. Meeting with the right recruiter can be one of the most rewarding and beneficial relationships you make in your career.

How can you make the most of the relationship?

  • Come prepared with your resume and portfolio, and be open to suggestions. Our recruiters have seen it all. They are experts in the creative space – and they know what their clients are looking for. If they have a suggestion on how to better your digital portfolio or resume, take it! If the smartie you meet with, doesn’t have much feedback on your resume, ask for it!
  • Be transparent and honest, always. We promise to be sincere and match you with not just any role, but the right role. In return, if you have other irons in the fire, if contracts aren’t what you’re comfortable with, we need to know! We build relationships with people and it’s our expertise. It is vital that we keep both our clients and our candidates on the same page.
  • Explain when you’re feeling unsure. There are a lot of murky waters to navigate here, and we’re here to help. Are you looking at multiple offers? Great! Talking out all of the options with your recruiters is the best way to weigh the pros and cons of each opportunity.

What can you expect when you meet with a smartie?

  • We will never force a job onto a candidate.
  • Honest and valuable insight into job opportunities – if we have something that sounds great to you, but we know from our relationship that it isn’t the best fit whether that means the culture, growth trajectory, or work style isn’t aligning – we are going to be honest with you.
  • Consistent communication and a smooth timeline (most of the time) – unlike those online applications you’re applying to day after day, we are going to keep you up to speed. If you’ve been disqualified from the role, we don’t leave you hanging. And if we are waiting on our client to review your application, you will know. We do our best to keep the process as seamless and hassle-free as possible.

So what do our services cost you, the job seeker? Nothing.

It will require your time, your engagement and a little bit of trust. smartdept. inc. is a free resource to our job seeking candidates. Now what are you waiting for – get in touch with a real-life smartie today!

Find a job in Chicago >
Find a job in Grand Rapids >
Find a job in Seattle >

 

from the desk of Hannah Staal, Creative Consultant in Grand Rapids

Portfolio Review: Expert Tips

When applying to a design role, one of the first things a hiring manager will look at is your portfolio. The creative consultants at smartdept. inc. review 100’s of portfolios each month and want to share their top tips on how to make sure yours stands out from the crowd.

Unsurprisingly, the one thing that everyone on staff wanted to talk about was organization. Whether you’re organizing by campaign, client, or type of medium, it should be very easy to navigate through and get to the right place.

See the rest of our expert tips below:

Hannah Staal, Creative Consultant in Grand Rapids

  • The most effective portfolio will tell your story, celebrate your brand. It will showcase your growth and development.
  • Flushed out campaigns: Does your messaging hold true for several different pieces? i.e. signage, logo, branding, sales sheets
  • Are you specialized? i.e. packaging, agency driven…or more generalized? Embrace it!
  • Concept to Execution: did you show process? That’s always a cool perk.

Jaime Sklar, Creative Consultant in Chicago

  • Functionality: Content and samples should flow naturally and easily. User experience is huge when looking at design portfolios especially. Nobody likes to waste time trying to click through different samples and images that are choppy and inconsistent
  • Layout and Design Aesthetic: If the color and design aesthetic is too bulky, showy, or flashy, it takes away from the work. Black backgrounds look outdated. The text should be easy to read on each page/sample.
  • Portfolio Site Used: Use a modern portfolio site and check it regularly. Coding changes and updates can pop up without warning.
  • Variety: I prefer portfolios that include several samples from each project, along with descriptions of that project and the work you contributed.

Colleen Walton, Creative Consultant in Seattle

  • Keep it simple! The background should be neutral and the navigation should be intuitive. Your site shouldn’t distract from your work.
  • Descriptions are key. They don’t have to be long, but one or two sentences about what the project is and how you were involved is very helpful.
  • Make it easy for people to contact you. Include your email or add a contact page. People can’t hire you if they don’t know how to reach you.

Nina Strolia, Creative Consultant in Chicago

  • Share some information about each sample to give the viewer context. What did you contribute to this piece? Was this an existing file that you updated or did you concept it?
  • Delete that distracting background. The highlight of the site is your work, not some crazy animated background. A simple, white background is always a winner.

Colin Wodarski, Business Development Manager

  • You should express your personality without it distracting from the main focus – your work!
  • Samples should include a pertinent description in an easy to find, quick, digestible format: where did you do the project; who was the client; if it was done as a team, what was your role; tools/software used; challenge & outcome (i.e. these direct mailers helped increase web traffic by 50%)

Amy Porter, Sr. Creative Consultant in Chicago

  • Hiring managers like to see a copy of or link to your resume on your portfolio. Put everything in one place. That goes a lot farther than the cutesy “about me” page.
  • Tread carefully with sensitive materials. Did you sign an NDA when you designed that nifty piece of internal software? Even if your portfolio is behind a password wall, your future employer may worry if you’re showing samples from legally protected work. Be sure you have permission before putting your work out there.
  • Building a responsive site portfolio site Square Space, Wix or WordPress using snappy template. Or if you’re targeting Web Design and UX roles, build the site yourself to push it the extra mile. Be sure to test it on multiple browsers, your tablet and mobile phone.

Eric Pairitz, smartdept. inc. Principal

  • When I am reviewing a portfolio I look for a clean and organized presentation.
  • Often the way a candidate presents their work in an interview setting can be a hint as to how they organize their work day.
  • Show up to an in person interview at the scheduled time. Late is never good, but too early can also be a deterrent for many hiring managers.

Michelle Pairitz, smartdept. inc. Principal

  • Present your work in chronological order. Most recent work should be first and student work you are proud of should be last.
  • If your portfolio lacks depth, it is perfectly acceptable to include well-executed spec work.
  • Be honest with yourself and your recruiter about what your role was on each portfolio piece. Elaborate on working with a team, the software used, and if any special circumstances were involved.

 

The Zombie

1. The Zombie

Okay, it’s true, zombies are as popular as ever. Movies, shows, conventions about movies and shows — it goes on and on. Hey, for the purpose of entertainment, I love them too. But there’s one place that zombies are not welcome (anyone?). That’s right. In an interview. In this context, a “zombie” refers to a person who continually gives one-word answers and generally refuses to engage in a “conversation” during the interview.

There are many elements involved in successfully navigating the interview process. The most obvious is having the exact skill set the prospective employer is seeking. But perhaps the second most obvious is communication — being able to talk through a solution you’re offering in your portfolio, for example. Or, your approach to a difficult situation you encountered at another job and how you worked through it. Clear, concise communication can leave a prospective employer impressed and can sometimes be a difference maker if other elements of your interview come up short.

Besides, think of all the money you’ll save not having to buy zombie make-up! All by simply being conversational with your approach to an interview.

from the desk of smartdept. inc. Principal, Eric Pairitz

 

Introducing our new blog series – Interview Don’ts

I would like to formally (or informally) introduce smartdept’s new blog series — cleverly entitled, Interview Don’ts. This eight-part series was created to help give potential candidates an edge by making light of a few “don’ts” that we occasionally see while interviewing.

Accompanying these short bits of useful knowledge are video performances depicting, in a (not so) real way, how these scenarios might play out.

In addition, I am pleased to introduce, The Not Ready For Bedtime Players, a small, but mighty group of performers who took the stage in these budget-busting depictions.

Stay tuned for the first installment tomorrow, and enjoy!

 

from the desk of smartdept. inc. Principal: Eric Pairitz

 

 

Corporate Culture Helps Determine Fit

From the desk of Seattle recruiter: Beth Miller

Corporate Culture. It’s the newest catchphrase for employers and job seekers alike. As the job market evens out, candidates are more concerned with work/life balance than finding a job they actually enjoy rather than just a number on a paycheck. Similarly, employers understand that happier, more engaged employees will stay longer and produce more, creating a shift toward culture fit and soft skills in many of the creative and marketing roles we’re staffing. I’ve experienced both sides of the culture equation – a great culture fit (thank you, smartdept. inc.), and a lousy one (we’ll be vague on the specifics). I’ve found a company with values that are similar to my own personal goals of professional growth and philanthropy, and I feel supported in my role.

But what does “culture” look like when you’re a freelancer? Here are a few things I like to keep in mind to gauge whether a candidate is a good long-term fit for a client.

First, take note of the physical space of the office you might be working in. Is it loud and bright, or mellow and dark? Is it an open area, or cubed? Is there music on or does everyone have ear-buds in? As much as skill set is a factor in determining whether or not a candidate is qualified for a position, it’s equally important to ensure a candidate can work in the physical space.

Second, ask process-focused questions. Having a firm understanding of how projects and tasks are managed, what the daily workflow looks like and understanding how your peers, managers and teams will interact is important. As a recruiter I do my best to set clear expectations at the beginning of any interaction with our candidates. Communication is key, and understanding how communication works within an organization can determine whether a candidate will be a good fit.

The final thing to keep in mind when assessing culture fit is whether the core values of an organization are similar to your own values. Employees come and go, and yes, corporate culture can (and probably should) evolve as there are advances in technology, organizational growth and new hires joining a company, but if you agree with the core values of an organization that’s a huge indicator that the role could be a long term fit.

Spending time thinking about culture fit, whether you’re a candidate or employer, is an important piece to the hiring puzzle.

– Beth

A Simple Rule to Eliminate Useless Meetings

Ask your team to identify their biggest productivity killer and inevitably two issues will rise to the top of the list: managing their inboxes and their meeting schedules. I’ll tackle the former in a future post. For now, I’d like to focus on increasing the value of meetings by sharing a practice our team has implemented to great effect.

At LinkedIn, we have essentially eliminated the presentation. In lieu of that, we ask that materials that would typically have been presented during a meeting be sent out to participants at least 24 hours in advance so people can familiarize themselves with the content.

Bear in mind: Just because the material has been sent doesn’t mean it will be read. Taking a page out of Jeff Bezo’s book, we begin each meeting by providing attendees roughly 5-10 minutes to read through the deck. If people have already read it, this gives them an opportunity to refresh their memory, identify areas they’d like to go deeper on, or just catch up on email.

If the idea of kicking off a meeting with up to 10 minutes of silence strikes you as odd, you’re not alone. The first time I read about this practice it immediately conjured up images of a library or study hall, two of the last forums I would equate with meeting productivity. However, after the first few times you try it, not only won’t it be awkward — it will be welcome. This is particularly true when meetings end early with participants agreeing it was time well spent.

Check out the rest over at linkedin.com!

7 Questions Great Candidates Ask

At the end of the interview when you, the interviewer, ask the candidate, “Do you have any questions for us?” it’s often hard to know what to expect. Will the candidate ask a couple of superficial questions just to be polite, or will he or she ask deep, probing questions?

If a candidate appears to be simply going through the motions at this point, this is often a sign of a candidate who is not fully engaged with your brand and the hiring process. On the other hand, a candidate who probes and asks questions of substance is a more engaged candidate. The person is trying to form a picture of your business to see if it is the right cultural fit, job fit, technical fit and career fit for him or her. This more discerning approach is likely to be taken by the best candidates. But, what questions are these more engaged candidates likely to ask and how should you respond?

Read the rest on recruiter.com!

HOW TO: Jump-Start Your Career by Becoming an Online Influencer

For all the advice about how to approach and attract influencers, I haven’t seen much written about how to actually become an influencer. It’s important, because once you’re seen as an influencer, you’re seen as an industry equal and a resource. You’re no longer perceived as a nuisance constantly broadcasting your own agenda, hoping others will relay.

Being an influencer yourself is an often overlooked way to engage with other influencers. It takes time, but it is worth it. There is also financial benefit to becoming an influencer. People of influence have increased value, and can charge more for their services.

Always wanted to be an influencer but didn’t know where to start? Here are some effective techniques.

Read the full article here! (via mashable.com)

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