smartdept inc. team Archives

smartdept. inc. gets smart(er)

We’ve made some changes at smartdept. inc., and we’re so happy about them, we want to shout from the rooftops. Or at least here in this blog post.

We’re so pleased with these tweaks, we’ve taken to calling ourselves the smart(er)dept. inc. And when we’re that proud of something, we figure it’s wise to let people know what we’re up to. So, after emailing our key contacts the following news, we lifted the juiciest bits and plunked them into this blog post. (Bonus: referring people to this post may help keep our smarties from getting hoarse when talking with candidates or clients.)

Here are a handful of changes we think you should know about!

Improved Candidate Benefits – We’ve changed our Blue Cross and Blue Shield healthcare enrollment waiting period to 90 days, down from 12 months. I think it goes without saying when it comes to healthcare, offering it sooner is smart(er). We also offer 401(k) through Merill Lynch, but we’ve been doing that for a while now.

Organizational Changes – We’ve added both speed and power to the lineup! April Levins has joined our team as Accounting and Operations Manager. She is diligently working to improve many of our internal processes. Mindy Marvin has also joined our team as National Director of Sales and Strategy. Mindy is working alongside us to help grow our national presence and create strategies to support our growth.

Electronic Timecard and Approval System – Okay, so it’s not that revolutionary. But, technically, it does make us smart(er).

Recruiting Philosophy – We’ve changed our recruiting philosophy, too. I KNOW! Under this updated model we offer the same boutique approach to service locally, while adding the ability to source and recruit nationwide. (Yup, we’re fancy.)

smartdept. inc. Strategy – If explained in detail, this would most likely draw a close comparison to the effects of tryptophan on Thanksgiving Day. Just trust me, it’s smart(er).

If you’d like to find out more about how we’ve gotten smart(er), feel free to drop us a line at hello@thesmartdept.com. I’m confident that the minutes we spend together will be a wise investment of your time (see how I didn’t use the term smart(er) there).

Grand Rapids celebrates first anniversary!

I’m very happy to announce the one year anniversary of our Grand Rapids office. We opened up on April 11th of 2016 to better support a large client in the area. Over the past 12 months we’ve had the pleasure of developing so many new relationships with clients, talent and various organizations. Hannah Staal, who is also celebrating her first anniversary with smartdept. inc., has done a tremendous job building our talent pool at the local level and building our brand in the Grand Rapids community. We are very proud to be the only niche creative, interactive and marketing staffing company in Grand Rapids and look forward to continued growth and success in the years ahead. If you work for a company that hires talent in Michigan or are seeking new opportunities, then please don’t hesitate to reach out!

From the desk of Matt Crook, smartdept. inc. President

Happy Anniversary to…Us!

This month, smartdept. inc. is celebrating our 15th anniversary! It’s hard to believe it’s been 15 years since we began our lives as smarties back in Seattle, with just me and Michelle. Boy, have we have come a long way! We’ve laughed, we’ve cried, and in between we’ve managed to accomplish a number of positive things that relate to staffing – like matching more than 3000 creative professionals with more than 500 of our clients! And, while not quite related to staffing, we witnessed the Cubs win a World Series.

We would not be here today (still going) without YOU, our amazing clients and creatives. You are (all) the reason we keep those creative wheels turning. So, as I wipe a tear from my eye, thank you for the past 15 years and cheers to 15 more! High fives all around (or a fist bump if you prefer)!

For fun, we decided to look back and pick our top 15 highlights from the past 15 years. And yes, there will absolutely be a Cubs World Series win in there! Enjoy!

from the desk of Eric Pairitz, smartdept. inc. Principal

smartdept. Chicago and smartdept. Grand Rapids Team Up for a Volunteer Opportunity

Back in September, Leah Bye, a Chicago smartie, and Hannah Morgan, a Grand Rapids smartie, teamed up and utilized their talents to help out the Grand Rapids community during Weekend Blitz.

Weekend Blitz, an event that unites local professionals and organizations with big hearts and a fierce need to collaborate for the good of the GR community! This is a weekend long design challenge, conceived and coordinated by AIGA and Design for Good Western Michigan*. Teams of 8-10 professionals volunteer from a wide variety of industries (design, tech, marketing, etc) are paired with ten local organizations in need of their skills and talents. A team lead works with a mentor to define the organization’s greatest need and then strategically assigns tasks to teammates. From there, the teams closely collaborate with each other and a representative from their organization throughout the weekend. Weekend Blitz reimagines the essence of design and playful thinking through the lens of an accelerated timeframe.

* “Design for Good is a platform to build and sustain the implementation of design thinking for social change. This platform creates opportunities for designers to build their practice, their network, and their visibility. Design for Good recognizes the wide range of designers’ work and leadership in social change which benefits the world, our country and our communities.” Learn more >

Grand Rapids – On the Road to Success

Opening an office in a new market has been adventure. Now five months into the process with a few freelance roles under my belt and a couple direct hires – I would love to share the methods I have been utilizing to become a successful recruiter, and grow our brand in this new market!

1. Networking – it is all about networking, people! Grand Rapids is very unique in the way that it is all about “who you know”, well I want to know EVERYONE!

Meet EVERYONE – It is crucial to build relationships and truly put yourself out there. Networking has been a huge chunk of how I have met clients and candidates alike. There are tons of different ways to network – virtually on social media, monthly or weekly meet-up groups, formal and more casual happy-hour events, alumni events, and events created specifically for creatives. I have attended them all – even a web development group where I felt completely foreign when they were talking “shop”, but found some awesome talent that has spread the word about us!

2. Utilize ALL relationships for growth – it doesn’t matter if I knew this person five years ago from college or met them six weeks ago in the coffee shop, I have noticed that it is an absolute must to connect with everyone I can (and I’m not shy about it either)! This community is so eager to help others. They love spreading the word about openings to their friends, colleagues, and students! I have had a blast meeting new people and appreciate all their support as we continue to grow.

3. Consistent Customer Service

Quick response time – One of the most successful practices I utilize is quick and consistent response times to both clients and candidates. The appreciative feedback I receive from them reminds me how important it is each time. Even if I respond letting them know I will reply later, they feel much more comfortable.
Willingness to go above and beyond – With the partnerships I have made so far – no questions asked, I go above and beyond to make any connection, answer any question, and support them through the interview or hiring process. With the candidates, I do my best to support them by assisting with resume edits or supplying them with ways they could build upon a certain skillset. I also invite my candidates to attend networking events with me, and they love it!
Strong and friendly communication – Communication is key in this market! Our clients like to move at their own pace; some really fast and others like turtles. I connect with the candidates often to keep them engaged and their spirits up reassuring them that the position is still moving forward or has taken a pause. Throughout the process, I found that most of my candidates are AWESOME! So, I prefer to check in with them to see how they are doing, or if they have done anything exciting lately, too! Consistent client check-ins have proven to be successful as I have snagged a few recent freelance roles from simply saying ‘hi there! Hope you’re doing well…’. KEEP EVERYONE ON THE SAME PAGE.

4. Source, Interview, Source, Source, Interview! This day to day here for a consultant may look a bit different because I spend A LOT of time sourcing, and A LOT of time interviewing.

My goal has been to interview 10 or more candidates a week. I enjoy meeting the candidates in person because they are able to put a face to a name, feel us out, and I instantly have an idea of where I could see them being placed in the future.
I really enjoy sourcing, and playing with the multiple ways you can find talent! Of course LinkedIn Recruiter is my best friend, but I find a lot of great talent through my networking group websites! Grand Rapids can feel quite small at times, and it can be a challenge to find multiple candidates for a specific niche, so I pull from other markets like Kalamazoo or Detroit. Adding those areas into my search and sourcing process actually landed me an amazing candidate that made the physical move for a full-time position in Grand Rapids!!

Overall, these past five months have been fantastic! Things are really starting to get moving on the client front with the help of our new business development consultant, Colin. If we continue to provide top of the line customer service and present top talent, we will definitely reach our goals, and perhaps surpass them!

– from the desk of smartdept. inc. Creative Consultant, Hannah Morgan

Hannah Morgan – Getting around in Grand Rapids

Hannah Morgan, our newest creative consultant in our Grand Rapids office, is a Grand Rapids, MI native and a proud Grand Valley State alumna. She is excited to be connecting her creative community with top clients in the area.

Hannah familiarized herself with AMA (American Marketing Association of West Michigan) through one of her creative candidates. Most recently, she was given the opportunity to create the AMA blog post highlighting the last meeting of the year. The topic covered this time around was “How the Digital Age has Changed the Marketing and PR Game”.

We are thrilled to share this with creatives alike!

http://www.amawestmichigan.org/how-the-digital-age-has-changed-the-hr-marketing-pr-game

from the desk of smartdept. inc. Principal, Eric Pairitz

Happy Holidays, It’s Nice to Meet You (and Other Fun Traditions)!

The holidays have returned once again. And, just as in years past, I made the most of my opportunity to fill our environment with holiday cheer. The tree is back, the lights are up and the stockings are once again hung by the front door with care. But this year’s celebration had a new twist. For one thing, we doubled up on the parties! “Wow, party animals,” you’re saying to yourself. Well, maybe. But actually, smartdept. Vice President Matt Crook (sdVP for short) and I made a visit with a purpose — to Tulio’s restaurant in downtown Seattle to celebrate the season with our wayward team.

As some of you are finding out, the Seattle smarties have two new teammates. Yira Martinez and Hannah Schwartz (or Yannah, if you want to go the celebrity couples route) joined our team just after Thanksgiving. These ladies are professional, passionate about creative, and eager to find new opportunities for people in the Pacific Northwest. We’re very excited to have them aboard.

Exactly one week later, we enjoyed Christmas party #2. This time, it was Penrose Brewing Company in Geneva, Illinois. The fine folks at Penrose opened their doors to our Chicago team and treated us to a brewery tour and access to a private room, which was lined (wall to wall) with barrels of beer. Yeah, it was pretty cool.

Once more, I’ll take “Getting to know you” for $1000, Alex! The new additions in Chicago in 2015 include our HR Generalist, Angi Budnick, and Jaime Sklar and Nina Strolia, who joined our recruiting team. In addition, we extended an invitation to our trusted in-house creative catch-all, Jamie Brizzolara. Even though we were familiar (by now) with their work, it was great to get to know them (and a couple of their spouses) in such a quaint and laid back setting.

Finally, we added another first to the holiday docket this year. At the request of Chicago’s own Jaime Sklar, we held a gingerbread house building competition. I’m calling it, “The smartdept. inc. First Annual Gingerbread House Building Competition.” Yep, came up with that one on my own. Who won? Maybe you should decide.

Happy Holidays!

From the desk of smartdept. inc. Principal: Eric Pairitz

Cupcakes Change Lives

I’ve always been a firm believer that cupcakes change lives. This sentiment became a reality as smartdept. inc. partnered with Food Lifeline for Food Frenzy, Food Lifeline’s summer fundraiser.

Last year for the fundraiser, our Seattle office hosted an open house and the raffle prize was a fabulous painting by our very talented principal, Michelle Pairitz. This year, we decided to take a different route, and host a bake sale. We invited our neighboring offices in our building, our clients, candidates, friends and families to drop by for a treat.

Over the course of our two-day sale, we had a few “repeat customers” coming back for another slice of Meghann’s pistachio cake. Overall, we raised $1,062.00! Every dollar we raised equals five meals for Food Lifeline’s programs – that’s 5,310 meals for hungry kids!

For the second year in a row, smartdept. inc. secured first place in the “Per Capita – Kitchen Sink Category” (Professional Services, Technology, Marketing). Overall, Food Frenzy raised $620,000 this year, and it continues to be an honor to be a part of something that’s making a tangible difference in our community.

Thanks to everyone who donated via our Crowdrise page and stopped by our office to visit and pick up some treats during our bake sale!

From the desk of Seattle recruiter, Beth Miller